Southern Water consolidates condition-monitoring alerts into single control-room view

Southern Water consolidates condition-monitoring alerts into single control-room view

A new initiative at Southern Water is bringing expert-validated alerts from Samotics into Skewb's single-pane-of-glass environment, giving control-room operators a clearer view of asset health.
The collaboration connects Samotics' SAM4 platform, which monitors pump and motor health using electrical signature analysis (ESA), to Skewb's Vantage situational awareness environment through open APIs. Now running in Southern Water's control room, it allows SAM4's asset-health alerts to sit alongside other operational data, so teams can cross-reference and verify them without moving between systems.
Skewb's intelligence and visualisation platform brings together isolated data streams into a single interface, giving control-room operators the context they need to validate alerts, understand changes to dynamic risk levels, and provide them with the capability to make faster, better-informed decisions.
Bob Collington OBE, Strategic Advisor at Skewb, said: “The water industry has lived with a fragmented landscape of disconnected systems for a long time, and it can slow operators down at the very moment they need to act.
“Bringing Samotics' ESA insight into our single-pane-of-glass environment moves things on: operators can prioritise pump and motor health alerts using real operational context, from work histories to environmental risk, and the outcomes are captured automatically in a closed loop. We believe this collaborative and integrated approach reflects how utility control rooms will evolve to work in future.”
SAM4 uses ESA to monitor pumps and motors remotely from the motor control cabinet, with AI analysing the current and voltage they draw to identify developing faults, often weeks before they would otherwise become visible. Crucially, every SAM4 alert is then reviewed and validated by Samotics' expert ESA analysts before it reaches the customer.
Tom Swain, global head of water at Samotics, said: "Water companies already rely on SAM4 to keep watch over thousands of pumps and motors, and the teams reading those alerts are busier than ever. That's exactly why we validate every alert with our own ESA analysts before it reaches a customer, so operators are acting on a signal they can trust rather than working through a stream of automated notifications themselves.
"Bringing those trusted alerts into a single view with Skewb and Southern Water, and closing the loop back to maintenance, is our way of helping to tackle a challenge every control room in the sector will recognise."
Samotics is installed on more than 2,800 of Southern Water's assets across wastewater and clean-water sites in southern England, and has delivered more than £32 million in confirmed benefits to date.





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