A valve manufacturer is innovating its processes with QR code technology supported by Made Smarter.
Heap & Partners (H&P) has invested in a cloud-based software solution, which creates an online documentation pack.
Accessible via a QR code stamped on each of its products and linked to the cloud, the technology enables customers to track their product through the factory and give them instant access to vital quality assurance and certification at no extra cost.
By eliminating the need for paperwork, the solution saves money and improves sustainability.
Managing director David Millar said: “We are an engineering firm with a heritage dating back to the 1860s and have always been an early adopter of technology. Our competition is all over the world so we need to stand out. This innovation helps us achieve this, but it comes with risk. The support of Made Smarter mitigates that risk and has given us the confidence to drive the project forward.”
The valves that H&P make are used in some of the most dangerous applications on the planet including nuclear power, oil and gas.
“While there hasn’t been any major technological leaps, the cloud has solved some major challenges,” David explained. “The cloud offered us an opportunity to create a file which is permanent and accessible to anyone on the team remotely. But it also offered a solution to share certain documents with the customer electronically. It suddenly meant we had faster and remote access to files, we could respond quicker to customer requests for copies of certification, which could go missing, and it got rid of a lot of paper.”
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