Metso’s valve business, Future Neles, will open two new service centres in Lisbon, Portugal and in the Mulhouse area of France, to increase service availability.
The company’s service centres offer valve repair services, as well as predictive maintenance services such as digitalised process diagnostic services and shutdown planning, to help customers increase plant reliability.
“We are constantly developing our operations to fulfill our customers’ needs,” commented Timo Hänninen, vice-president of valve services at Metso. “We have a comprehensive service portfolio, ranging from genuine quality parts to complex shutdown solutions. We want to be a reliability partner by helping our customers to reduce the risks of valve failure and expensive unplanned shutdowns.”
The service centre in Portugal was officially opened during the third quarter of 2019, while the opening of the French centre is planned for the second quarter of 2020.
Future Neles currently has 40 service sites in more than 20 countries.
“Our valve services experts are involved in more than 150 large-size shutdowns globally every year, and today we have more than 100 valve service agreements with our customers,” added Hänninen.
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