UK utility Northern Gas Networks (NGN), which distributes gas across the north of England, has shared it business plans for the next five years, committing to an ambitious programme of investments for service improvement.
Headquartered in Leeds, UK, NGN has planned a £1.25 billion (€1.47 billion) investment in the network between 2021 and 2026, which is expected to deliver £90 million (€106 million) in additional benefits for the region.
The plan aims to deliver long-term savings to customers, as well as leading efforts to tackle climate change, supporting vulnerable members of society, and providing lasting social and economic value to the north of England.
The network has pledged to reduce the average customer bill by 8.6% up until 2026, which equates to a reduction of £150 million (€176.7 million) over five years. NGN will invest a further £800 million (€942.3 million) across the region until 2026, with an additional £440 million (€518.3 million) spent on operating and maintaining the network.
Additionally, NGN plans to reduce its business carbon footprint by 47% over the five-year period, pledging to become carbon neutral by 2031 as part of efforts to address climate change. The plan outlines how these goals will be achieved, including through reducing gas leakage by 24% through the continued modernisation of the network, introducing new measures to reduce plastic waste, investing in a cleaner vehicle fleet, and planting 40,000 trees throughout its network.
“At Northern Gas Networks we have a responsibility to deliver a great value service to our customers throughout the North of England,” commented Mark Horsley, CEO of NGN. “Our business plan for 2021-2026 is our most ambitious yet and has been shaped by the most extensive consultation exercise in our company’s history. More than 189,000 voices across the region have influenced our plan, and importantly 92% of customers and 96% of future customers have confirmed that they support the proposals they have helped to shape.
“As a business in the heart of the region, our responsibility goes much further than simply delivering a good service, it’s about being a positive influence on the communities that we live and work in and delivering long term prosperity throughout the North. That includes environmental leadership to tackle climate change, supporting the most vulnerable customers in our communities and providing enduring social and economic value to the people that we serve to ensure long-term economic growth and prosperity for the region.”
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