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New service centre supports Sulzer customers in Indonesia

Sulzer has expanded its global network of service centres with the opening of a new facility in Balikpapan, Indonesia.

The new centre is in a prime location to serve customers in the oil and gas, mining, power and general industries. It offers a comprehensive range of services for electric motors, compressors, pumps and steam turbines.

At the opening of the new centre, Agus Susena, head of rotating equipment services, south-east Asia at Sulzer, commented: “The new service centre offers excellent turnaround times and will provide local support for our customers. This combined with the vast wealth of skilled human resources and young talented graduate engineers opens up further opportunities for Sulzer to capture some of this valuable wealth of local talent. The investment in this new facility includes training of experienced local engineers to operate the new machinery, such as the balancing equipment, winding tools and machining tools.”

The opening of the Balikpapan service centre marks the 20th service facility in operation in the Asia-Pacific region. The large network offers Indonesian operations access to service solutions for even the largest of their rotating equipment.

Initial assessments can be carried out by engineers in Balikpapan and any repairs can be completed at the larger service centre in Purwakarta.

Mr. Hermansyah, contract and shop coordinator at Badak Bontang, a Sulzer customer, added: “Congratulations to Sulzer for the opening of a new service centre, it is a great facility! We have had the pleasure of working with Sulzer for a long time using their extensive experience in rotating equipment services. Having this new repair facility in Balikpapan, makes it simple to access opportunities in Kalimantan for industrial services.”